Privacy Policy

Introduction

Valoris Legal Services Ltd (“we”, “our” or “us”), trading as Valoris Legal Services, is a firm of solicitors authorised and regulated by the Solicitors Regulation Authority (SRA) under SRA number 8009442.

In this privacy notice, any reference to “associated firms” includes any affiliated entities and individuals associated with Valoris Legal Services Ltd, including its owners, directors, and staff acting within the scope of their roles.

We are committed to ensuring that when we collect and use information provided to us—or information about visitors to our websites—we do so in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we may use information that we obtain about you.

For further information or to exercise your data rights, please contact:
Email: info@valorislegal.co.uk
Address: The Media Centre, 7 Northumberland Street, Huddersfield, HD1 1RL
Phone: 0330 223 6781

This Privacy Policy applies to your use of any of our services, including:

  • When you request information from us
  • When you engage us to provide legal or other services
  • Where your personal information is provided to us as a result of your relationship with one or more of our clients
  • When you apply for a job or work placement with us
  • Or where information about you is collected from third parties in connection with any of the above

This Privacy Policy also applies to all our websites and online services, including:

  • valorislegal.co.uk
  • Any other website, mobile app, or online service created or hosted by us from time to time on which this privacy policy appears
    (collectively referred to as our “online services”)

We may need to collect certain personal information through our online services, for example, if you:

  • Sign up to receive a newsletter or updates
  • Submit an enquiry about our services
  • Apply for a job or placement opportunity

Our online services also make use of cookies and similar technologies. These help us understand how users interact with our services and improve your experience, as described in more detail in our Cookie Policy.

Please note: Our client confidentiality obligations are governed by our Terms of Business and are not addressed in this Privacy Policy

Cookies

This website uses cookies to improve the user experience while visiting our site. Where applicable, this website features a cookie control system that allows users, on their first visit, to allow or disallow the use of cookies on their computer or device. This complies with UK legislation requiring websites to obtain explicit consent before placing or accessing cookies on a user’s device.

Cookies are small text files saved to a user’s hard drive that track, save, and store information about the user’s interactions and usage of the website. This enables the website, through its server, to provide users with a tailored and more efficient experience.

Users who wish to prevent the use or saving of cookies from this website onto their device should take the necessary steps within their web browser’s privacy and security settings to block all cookies from this website and its external serving providers.

This website uses tracking software provided by Google Analytics to monitor visitor usage and to help us better understand how users engage with our site. Google Analytics sets cookies to track and analyse usage data. These cookies do not collect, save, or store any personal information. You can read Google’s Privacy Policy for more information here:
🔗 www.google.com/privacy.html

In some cases, cookies may also be stored on your device by external vendors, such as when we use referral programs, sponsored links, or adverts. These cookies are typically used for conversion and referral tracking and generally expire after 30 days, though some may last longer. No personal data is stored, saved, or collected by these cookies.

How We Use Your Information

General

We collect personal information directly from you, from clients, or from authorised representatives. We may also obtain personal data from third parties, including (but not limited to):

  • Regulatory bodies
  • Government departments and agencies
  • Credit reporting and recruitment agencies
  • Your employer or other organisations you are associated with
  • Public records and registers
  • Information or service providers
  • Any third parties identified under the ‘Disclosure of your information’ section

We will handle any unsolicited personal information in accordance with data protection law, including deleting or anonymising the data where required.

We may collect both current and historical personal data, including but not limited to:

  • Your name, contact details, and identification
  • Organisation and employment details
  • Positions held and complaint/enquiry information
  • Records of communication with you (in person, phone, email, or online)

Your data is stored on our secure servers and within our case management system, Clio. All electronic data is securely stored within the United Kingdom, with Clio’s infrastructure designed to meet data protection standards and encryption requirements.

If we are unable to assist you with your legal enquiry, we will retain your case details for up to 12 months. If you enter into an agreement with us, we are required to retain your case information for 6 years after the conclusion of your matter, in line with our legal and regulatory obligation. If this is longer we will notify you of this.

Online Services

When you use our online services, we may collect the following information:

  • Information you provide by completing forms, such as when registering for an account, subscribing to updates, submitting material, or requesting further services.
  • Information you provide if you contact us, for example to report a problem, submit an enquiry, or provide feedback.
  • Technical and usage data relating to your visit, including (where available) your IP address, device location, browser type, operating system, access times, and resources accessed. This helps us analyse usage trends and improve the functionality and security of our services.

This applies to all digital platforms operated by Valoris Legal Services Ltd, including www.valorislegal.co.uk.

Use of Your Information

We use your personal information where it is necessary:

  • For the performance of a contract with you
  • To comply with a legal obligation
  • Where we have a legitimate interest and that use is not detrimental to you, is within your reasonable expectations, and is proportionate

Specifically, your information may be used to:

  • Fulfil our contractual obligations to you as part of providing legal and related services
  • Conduct internal business operations, including meeting legal (e.g. anti-money laundering) and professional compliance requirements
  • Maintain and develop our relationship with you
  • Provide you with legal advice, information, or services you request, or that we believe may be of interest to you—such as newsletters or event invitations
  • Monitor and improve the effectiveness and relevance of our communications
  • Ensure online content is presented securely and optimally based on your device and settings
  • Support planning, service development, research, risk management, and security measures
  • Maintain accurate and up-to-date records

We may be unable to provide our services or meet our obligations without processing your personal information.

Under data protection law, we have a legal obligation to ensure that your information is accurate and current. Please notify us promptly if any of your details change.

Data Security

The transmission of information via the internet is not completely secure. While we take steps to protect your personal data, we cannot guarantee the security of data transmitted to our online services. Any transmission is at your own risk.

Once we receive your information, we will take reasonable steps to use secure procedures and technical measures to prevent unauthorised access, alteration, or disclosure. For example, if you choose to communicate with us by email, you accept the risk that messages may be intercepted, delayed, corrupted, or accessed by unintended recipients.

We take appropriate technical and organisational measures to hold personal data securely, both in electronic and physical form. This includes:

  • Secure, access-controlled premises
  • Encrypted databases and systems requiring logins and passwords
  • Security policies, standards, and procedures
  • Partnering only with third-party storage providers who comply with recognised security standards

All staff, contractors, and third-party providers with access to confidential information are subject to strict confidentiality obligations.

Third Party Sites

In addition to our own online services, which we manage directly, Valoris Legal Services Ltd may provide links to, or operate accounts on, websites controlled by third parties. These may include platforms such as Facebook, LinkedIn, Twitter, YouTube, and others where we host official pages or content.

If you choose to use or follow a link to any of these third-party websites, please note that:

  • These websites operate independently and are governed by their own privacy policies.
  • We do not control and are not responsible for how they collect, store, or use your personal information.
  • We encourage you to review the privacy policies of any third-party sites you visit to understand how your data may be processed.

Valoris Legal Services Ltd cannot accept any responsibility or liability for your use of such platforms or how your information is handled by them.

YOUR DATA RIGHTS:

Under applicable data protection legislation, you have the following rights in relation to your personal data:

  • Right of access – You have the right to access personal data we hold about you. This is known as a “subject access request.” We aim to respond without delay and within one month, in line with legal requirements.
  • Right to rectification – You have the right to request correction or completion of inaccurate or incomplete personal data.
  • Right to erasure – You may request the deletion of your personal data from our records, subject to certain legal obligations or exemptions.
  • Right to restrict processing – You can ask us to restrict or suppress processing of your personal data in specific circumstances.
  • Right to data portability – You may request a copy of your personal data in a structured, commonly used, machine-readable format for use elsewhere.
  • Right to object – You have the right to object to the processing of your data for our legitimate business interests or for direct marketing purposes, including profiling.

HOW TO INVOKE YOUR RIGHTS

If you would like to exercise any of your rights, please contact:

Ekra Afzal
Valoris Legal Services Ltd
The Media Centre, 7 Northumberland Street
Huddersfield, HD1 1RL
info@valorislegal.co.uk

0330 223 6781

LIMITATIONS TO YOUR RIGHTS

Your rights may not apply where we are legally required to retain your information or where processing is necessary for:

  • Legal obligations or court proceedings
  • Obtaining or providing legal advice
  • Establishing, exercising or defending legal rights

For example, we may refuse a request for erasure if the data is necessary to defend legal claims or must be disclosed to a regulatory authority.

MARKETING COMMUNICATIONS

We may send marketing materials about our services via email or post. You can opt out at any time by using the “unsubscribe” link in our emails or by contacting us at info@valorislegal.co.uk.

ACCURACY OF YOUR INFORMATION

We rely on accurate and up-to-date data to provide the best service. Please notify us promptly of any changes (e.g., to your name or address). We take reasonable steps to ensure the accuracy of any personal data we collect or process.

INFORMATION WE HOLD ABOUT INDIVIDUALS OTHER THAN CLIENTS AND HOW THIS DATA IS USED

Personal data means any information that identifies an individual. It does not include anonymous data where the identity has been removed.

In the normal course of our business, Valoris Legal Services Ltd may acquire and retain personal data about individuals who are not our clients. We do so only where there is a legitimate business reason to process and retain such information.

Typical scenarios where we acquire data include:

  • When we meet individuals at networking, legal, or marketing events.
  • When individuals make enquiries about our services but do not become clients.
  • When we engage with individuals as suppliers or potential suppliers of goods or services.
  • When we have regular business dealings or communications with individuals for legitimate professional purposes.
  • Contact information such as names, job titles, telephone numbers, business or personal addresses, and email addresses.

In many instances, this data is limited and publicly accessible through other platforms or directories. However, we hold this data under the lawful basis of legitimate interest, which enables us to:

  • Maintain necessary records of business contacts and service providers.
  • Send marketing or promotional material about our services, events, or legal updates.

You have the right to:

  • Request correction or deletion of your personal information.
  • Opt out of receiving marketing communications from us at any time.

STATUS OF THIS POLICY

By providing personal information to Valoris Legal Services Ltd, you agree to the terms set out in this Privacy Policy.

We regularly review and update this policy to reflect changes in our operations, legal obligations, and technological advances. Please check this page periodically to ensure you are aware of the most recent version.

If you are a data controller or a data processor

If you are a data controller or a data processor in your own right, and you provide personal data to us, you confirm to us that you have a lawful basis for doing so under data protection law and all necessary consents, where required.

Changes to this privacy policy

This is a living document which we may update from time to time.

The Privacy Policy was last reviewed on 2nd August 2025